B2B Sales Tool

How can an energy provider improve their sales processes with the latest digital tools?​

Scope

Our client, an energy supplier, wanted to streamline their B2B sales processes. They asked our team to find ways of utilising the latest digital tools to achieve this goal.​ We created strategic opportunities based on extensive user research with different clients and suppliers across countries, as well as several co-creation workshops with key stakeholders in the client organisation.

Impact

The promising opportunities were tested by creating working Minimum Viable Products (MVPs) for new digital B2B sales tools.​ The developed MVPs were implemented in the existing sales processes, met extremely positive feedback and have subsequently been refined even further. The other identified opportunity areas served as a guideline for ongoing digitalisation within the company.

By using the latest digital sales tools, we can streamline online business.

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Nancy Birkhölzer

Nancy Birkhölzer

Director, Experience Consulting, PwC Germany

Verena Augustin

Verena Augustin

Director, Experience Consulting, PwC Germany

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