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How can an energy provider improve their sales processes with the latest digital tools?
Our client, an energy supplier, wanted to streamline their B2B sales processes. They asked our team to find ways of utilising the latest digital tools to achieve this goal. We created strategic opportunities based on extensive user research with different clients and suppliers across countries, as well as several co-creation workshops with key stakeholders in the client organisation.
The promising opportunities were tested by creating working Minimum Viable Products (MVPs) for new digital B2B sales tools. The developed MVPs were implemented in the existing sales processes, met extremely positive feedback and have subsequently been refined even further. The other identified opportunity areas served as a guideline for ongoing digitalisation within the company.
By using the latest digital sales tools, we can streamline online business.
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