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Mobile ECG

How can we design a mobile ECG which empowers heart patients in their daily lives?​​

Scope

Based on our findings through extensive user research with all relevant stakeholders (patients, doctors, relatives, caretakers), we redefined the value proposition and the service blueprint for this product. ​Subsequently, we designed a new visual metaphor and all touchpoints for the company’s product-service-system.

Impact

We are proud about the growing number of “Stories from the Heart”, where people describe how this product helped them or how it saved their lives. Shortly after our collaboration, our client secured a Series B investment of five million euros. The company’s success is lasting: they have received awards, such as iF, IndustriePreis, Innovation and Medica Awards in their field of expertise.

We created an award-winning interface to bring together our client’s products and services.

Contact us

Nancy Birkhölzer

Nancy Birkhölzer

Director, Experience Consulting, PwC Germany

Verena Augustin

Verena Augustin

Director, Experience Consulting, PwC Germany

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