Leadec Transforms its Business with PwC Germany and Salesforce

18 November, 2019

PwC Germany recognized in Salesforce Partner Innovation Awards

Düsseldorf, November 18, 2019

PwC Germany announced that it has helped Leadec to digitize their core business processes to reach excellence in sales activities and service execution. 

For this innovative work, PwC Germany has been announced as the winner of the Salesforce Partner Innovation Award in Service. The award was presented at Dreamforce 2019 in San Francisco. With the implementation and global rollout of Sales Cloud, Field Service Lightning and Community Cloud across 14 countries and more than 200 sites, Leadec will be able to increase operator’s productivity, collaboration, and most importantly provide transparency to their end customers.

Comments on the News

  • “As part of a large-scale digitization project, PwC facilitated Leadec's standardization and digitization of sales and service processes, thus aiding Leadec in reaching their goal of becoming a global service champion,” said Michael Graf, Partner and Customer Centric Transformation Leader at PwC Germany. “By harmonizing business processes and user experience via a enhanced technology, we implemented Salesforce utilizing our proven BXT approach. Moreover, we leveraged our industry-specific rollout method by focusing especially on onboarding, training, and the migration of data. This achievement emphasizes PwC’s position as a trusted advisor in the Salesforce ecosystem.”

“We are receiving very positive feedback from our customers who are very happy that we implemented a system to increase efficiency and most essentially that we are increasing the transparency.”

Markus Hucko, COO at Leadec
  • “The work that our Partner Innovation Awards winners do to drive customer success deserves to be celebrated,” said Tyler Prince, Executive Vice President, Industries & Partners, Salesforce. “Companies across every industry are increasingly turning to the cloud and to trusted partners to guide them through their digital transformation journeys.”

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About PwC

At PwC, our purpose is to build trust in society and solve important problems. We’re a network of firms in 157 countries with more than 276,000 people who are committed to delivering quality in assurance, advisory and tax services. Find out more and tell us what matters to you by visiting us at www.pwc.com.

PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity. Please see www.pwc.com/structure for further details.

About Leadec

Leadec is the leading provider of technical services for the automotive and manufacturing industries. The company, which is headquartered in Stuttgart, employs about 20,000 people worldwide. In 2018 Leadec earned sales of around EUR 900 million. For more than 50 years, Leadec has been supporting its customers along the entire production supply chain. The service provider is based at more than 250 sites, often directly at the customers’ plants and facilities.

Leadec’s global services comprise: Engineer (consulting and engineering), Install (electrical installation, automation, disassembly and reassembly), Maintain (production equipment maintenance and technical cleaning), Support (facility management and internal logistics) as well as other local services. The services are provided either in projects or permanently on site at the customer's premises.

For more information about Leadec go to: www.leadec-services.com

Contact us

Franziska Weyer

PwC Communications, PwC Germany

Tel: +49 211 981-7611

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