Human Resources Managed Services

Your expert for questions

Stephan Weber
HR Managed Services Leader, PwC Germany
Tel: +49 151 14711918
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Future-proof solutions for your HR processes and compliance – efficient, dependable, customised

The skills shortage, complex regulations, outdated HR systems, manual processes: These are just some of the many barriers to efficiency and compliance in HR that companies and their HR departments are facing.

Our HR experts can help you to automate your HR processes and reliably minimise risk. We offer custom solutions – from analysing your status quo, to implementing the latest digital tools, to full support of your HR operations – that provide targeted outsourcing and create the breathing space you need in the longer term for more strategic HR issues. All this allows you to focus on your strategic priorities – whether in HR or elsewhere – while also strengthening your brand as an employer.

“We use modern processes and systems to increase transparency and reduce the day-to-day workload on HR teams. Our services can be seamlessly integrated into your existing systems and processes, or you can use our platforms to visualise them. We focus on digital workflows, automated process monitoring and audit-proof documentation.”

Stephan Weber,HR Managed Services Leader, PwC Germany
Video 16/03/26

HR Managed Services in action

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Meet our team

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HR Managed Services – The key to digital HR

Today’s rapidly changing business world presents many challenges for HR departments. The skills shortage is making it difficult to find the employees that companies need in a reasonable timeframe; regulations are growing; there aren’t always clear processes to ensure transparency, compliance and control; some HR systems are outdated and cannot communicate with others. Transformation and transactions are the order of the day, but they often fail to adequately consider HR.

Save costs, bypass shortages, maintain expertise

PwC’s HR Managed Services offer an immediate and future-proof solution to these challenges: flexible outsourcing of recurring HR tasks – in whole or in part – allows you to save costs while simultaneously boosting quality and transparency in your HR processes. This, in turn, creates the breathing space you need to focus on strategic initiatives, all while we handle your routine administrative work – efficient, transparent, scalable.

Two thirds of companies use Managed Services in HR

High-performing companies particularly value the benefits of Managed Services in HR: two out of every three of these companies use Managed Services to gain additional capacity as needed and to support their strategic goals in the long term.

Our own experience shows that cost savings are very much achievable, even in the first year of outsourcing. FTEs can typically be reduced in the second and third years thanks to automation or AI, and further technological advances and improvements to the operating model can be delivered in subsequent years.

Focus on quality and transparency 

Our scalable services and tech infrastructure allow us to provide relief for staffing shortages – whether you need short-term capacity and expertise or you want to outsource strategic HR processes for the long term. We can be flexible, too: our solutions can run on your systems or on ours. But regardless of the choice you make, we always focus on quality and transparency, and we always keep improvement and documentation in mind. 

HR from A to Z 

PwC’s experts are here to help you with any HR issues you might have, all the way from recruiting to offboarding – whether it’s HR admin, timesheets, training, travel expenses, HR ops, innovative tech, payroll, tax, social security or employment law. In short: we can provide comprehensive support throughout the lifecycle of your business and your employees.

“We can be your partner for everything you need in HR and payroll. But we’re also a strategic partner in complex transformations, drawing on market-leading expertise, innovative tech and top-class operations teams. All this enables us to deliver seamless, scalable and impactful solutions.”

Stephan Weber,HR Managed Services Leader, PwC Germany
58.000

HR specialists in our global network deliver solid expertise in tax, auditing and risk management and support entire process flows.

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strategic alliances with leading HR providers: These include SAP, Workday, Oracle, Microsoft, Personio and Dayforce. We also offer proprietary tech solutions and our Application Evolution Services (AES).

How we can help your HR department?

We offer flexible solutions using three modules that can be customised to meet your needs, from helping with specific tasks up to outsourcing entire HR services. Our HR experts can also handle selected recurring processes for you – efficient, digital, audit-proof.

Managed Capacity Services

This module delivers short-term to medium-term solutions when you’re in urgent need of additional capacity or skills, providing relief for your HR team. Resources can be made available quickly and flexibly, covering a broad range of skills. With this module, you remain in charge of the work and provide the processes, methods and tech to do it.

Build-Operate-Transfer

In this module, we design, run and hand over a tailored solution aligned with your objectives. After optimising it, we transfer the fully operational configuration to your team, ready for scaling — particularly relevant for manual or outdated processes.

Full Managed Services

Our final module provides complete Managed Services, usually used for multi-year outsourcing of all your HR activities. From onboarding to offboarding, we’ll handle tasks such as payroll, personal files, travel expenses, training and tax.

You get an end-to-end HR solution quickly, while we take care of transforming skills, processes and tech – boosting efficiency at pace and ensuring high-quality services. 

A strategic, future-proof solution for your HR challenges

Our flyer summarises how you can outsource recurring HR tasks to us at short notice, save costs, and drive long-term digital transformation in your HR processes – efficient, transparent, scalable.

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Stephan Weber

Stephan Weber

Partner, PwC Germany

Tel.: +49 1511 4711918

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