Center of Excellence – Technology Transformation Management

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Thomas Krüger, Partner bei PwC Deutschland

Thomas Krüger
Partner at PwC Germany
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The optimal strategy and implementation of your ERP business transformation

The strategic use of technology to optimize business processes, foster innovation, and create added business value is essential in today’s digitalized world. Business-driven technology transformation has become imperative for companies aiming to stay competitive and strengthen their market position.

A key success factor for comprehensive transformations is transformation management. The PwC Center of Excellence focuses on this, combining and further developing elements such as strategy and methodology.

We are your partner in integrating technology into your business to pave the way for sustainable growth and innovation. By working closely with our clients, we identify core areas where technology-based business transformation can add real value. From classic ERP transformation to S/4HANA to generative artificial intelligence, our customized advice enables you to fully harness the power of digitization, establish more efficient processes, and enhance customer satisfaction, all while maintaining a focus on the human aspect of change.

“Effective transformation management is the key to a successful ERP transformation – it combines technology with strategy to ensure sustainable business success.”

Thomas Krüger,Partner Operations Transformation, Leader Center of Excellence Transformation Management
Infographik: Business-Led Technology Transformation - PwC

Our services: How to make a success of your technology transformation

Technology-driven business success: from vision to reality

The best strategy is only as good as the quality of its implementation.

Qualification, quantification and optimisation of the added value of your transformation

The backbone of your transformation success

Our toolbox for your digital transformation

Independent review of your transformation programme

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Successful ERP transformation with our Center of Excellence

To leverage the full potential of these trends, informed leadership and in-depth expertise are essential. With our holistic approach, we help companies leverage these technologies to achieve competitive advantage and position themselves for the future.

An essential part of the Center of Excellence (CoE) is the Transformation Management division, which offers comprehensive services and methods to strategically plan, effectively manage and successfully implement transformations. Key elements that this division provides include: 

  • The right methodology: We combine our experience from many successful projects, proven industry standards such as SAP Activate and agile approaches to create a customized approach for your successful ERP transformation.
  • Close collaboration between business and IT: We help you to maximize the business potential of your technical solutions.
  • Digital PMO: State-of-the-art tools and platforms are used to optimize and automate project management processes.

To fully unlock the potential of these trends, sound leadership and in-depth expertise are essential. Our CoE helps you to make the most of the opportunities offered by digital transformation and to future-proof your business. Together, we pave the way for a successful and sustainable transformation.

Transformation Strategy:
We develop tailored transformation strategies based on proven reference approaches and different transformation paths (brownfield, bluefield, greenfield). 

Transformation Management:
Our Program Management Standards cover all key aspects and cross-cutting functions, including scope, risk, progress, quality and finance, to ensure seamless coordination of all project dimensions. 

Transformation Value & Business Case:
We identify value levers and create detailed value driver trees and reference business case models to assess and maximize the financial benefits of the transformation. 

Program Health Checks:
Regular program health checks monitor the progress and health of the transformation program based on a structured methodology and comprehensive assessments. 

Integrated Target Picture:
We develop a high-level business and IT architecture that is closely integrated and make key design decisions for a smooth implementation.

Our success stories: case studies

Breakthrough in aviation with S/4HANA

The outdated, fragmented ERP landscape of a global aircraft manufacturer was unable to meet new efficiency standards and market requirements. PwC designed a business-driven SAP S/4HANA transformation strategy including a clear roadmap and governance. The result: unified operations, faster innovation cycles and a sustainably more efficient organization. The centralized platform also enables faster market launches of new services and strengthens the client’s competitiveness.

Pioneering role through business-led S/4HANA transformation

For a leading medium-sized manufacturing company, the introduction of SAP S/4HANA meant more than just an upgrade of the IT infrastructure: it was the perfect opportunity to redesign business processes and create a sustainable foundation for the future. PwC focused on placing the organization’s leading experts at the center of the transformation, in close alignment with senior management, to ensure that technological innovations were closely aligned with evolving business objectives. This will lead to improved decision-making, increased efficiency and a future-proof platform.

Automotive group: paving the way to a digital workplace

A leading cross-segment automotive group was faced with inefficient, siloed IT systems that slowed down core E2E processes and compromised transparency. PwC developed a comprehensive digital transformation strategy that harmonized the IT landscape and established state-of-the-art technology as a new foundation. The goal: significant improvements in operational efficiency, better, data-driven business decisions and improved customer satisfaction. The group will benefit from a flexible, scalable IT infrastructure that promotes innovation and provides a consistent brand experience.

“Our approach combines strategic thinking with technological excellence to not only meet today’s challenges, but also to prepare our clients for tomorrow’s opportunities.”

Florian Lau,Partner ERP Transformation at PwC Germany
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Thomas Krüger

Thomas Krüger

Partner, PwC Germany

Florian Lau

Florian Lau

Partner, PwC Germany

Moritz Wewer

Moritz Wewer

Partner, Finance Consulting Leader, PwC Germany

Tel: +49 171 7664049

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