New avenues for value creation with autonomous AI systems
Generative AI has sparked a genuine revolution with its command of natural language and its ability to process diverse content flexibly. Agentic AI takes this revolution to the next stage, laying the groundwork to unlock the promised efficiency and innovation gains. The idea is straightforward: LLM-powered AI agents, each specialised in specific sub-tasks, are linked and orchestrated. This enables validation of intermediate outputs and the large-scale automation of even highly complex processes. In dynamic environments that demand a high degree of adaptability, agent-based systems deliver a step-change in productivity for enterprises.
“We help you deploy Agentic AI securely, effectively, efficiently and responsibly. Our focus is on the business-led use of agent-based workflows across enterprise processes, striking the right balance between autonomy and human oversight.”
Unlock the potential of Agentic AI as part of your data and AI strategy
Redesign processes with autonomous agents
Select the right Agentic AI technologies and vendors
Integrate agents, bots and workflows into your IT estate
Orchestrate agents in a goal‑driven, transparent and controllable way
Embed Agentic AI within your organisation
Agentic AI builds on the capabilities of large language models (LLMs) and adopts a modular approach. At their core, AI agents perform three steps: first, they gather information – whether text, images, sensor data or datasets from databases. They then devise a plan by processing and analysing the input. Finally, they carry out actions, typically by invoking a set of tools and application programming interfaces (APIs) available to them.
The real strength of agent‑based systems lies in enabling multiple specialised agents within a multi‑agent system to work towards an overarching objective. For example, there may be research bots that source and pre‑process specific information, or quality‑assurance bots that validate the outputs of other bots. The target state for such orchestrated ensembles is often referred to as the Agentic Mesh – a network of interacting agents that, collectively, can take on highly complex tasks in dynamic environments.
“The Agentic AI paradigm opens up new ways to deploy AI purposefully across the enterprise. AI bots can augment the human workforce by automating specific tasks around the clock.”
Frauke Schleer-van Gellecom,Partner at PwC Germany
