The key to tomorrow’s sustainable digital products

Trusted Artificial Intelligence of Things

Maschinensteuerung auf Tablet
  • Whitepaper
  • 15 minute read
  • April 24, 2023

Global warming and resource constraints are two of the century’s major threats to our future, but digital transformation offers new opportunities. The answers to these threats are well known: humanity must optimize its consumption of natural resources and find sustainable digital business models. Companies are under considerable pressure. Artificial Intelligence (AI) improves and extends the functions of established products to help solve the challenges of our time.

However, achieving the necessary technological breakthroughs requires customers’ trust in both the B2B and B2C interfaces. We believe that those companies that can become the first to refine their products with trustworthy AI will set new standards and reach the top of the market, while others will fall behind. We have gathered the relevant information, perspectives, and approaches to Artificial Intelligence to prepare your company to start the race in the pole position.

Most important in 30 seconds

  • Artificial Intelligence of Things (AIoT) holds the potential to transform industries, from smart production and decentralized energy supply over smart buildings and cities to wearables in the health sector.
  • A central challenge for companies is to scale up users’ digital trust.
  • Our mission is to establish digital trust as an enabler of sustainable and scalable value creation by integrating it into the product and service lifecycle.

Your expert for questions

Hendrik Reese
Partner, Artificial Intelligence at PwC Germany
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Artificial Intelligence of Things – the future of cyber-physical products

Artificial Intelligence is increasingly enhancing connected devices. This concept is known as Artificial Intelligence of Things (AIoT). It holds the potential to transform industries, from smart production and decentralized energy supply over smart buildings and cities to wearables in the health sector. Countless smart devices are already unleashing their potential along companies’ and customers’ entire value chains, showing that enabling devices with AI-supported functions is a promising step for companies’ future viability.

Digital Trust – the decisive factor

Companies and users need to trust Artificial Intelligence in an increasing number of situations, from professional to personal life. However, surveys show that most users do not yet trust the technology. A central challenge for companies is to scale up users’ digital trust in AIoT-based products, as a lack of confidence can severely limit the economic performance of related solutions and market potential.

Future proof your cyber-physical products and services

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Core challenges for companies

  1. The complexity arising from integrating a wide variety of technologies.
  2. Transparency that ensures that individuals know what types of data are collected and how it is used.
  3. Aspects on security and robustness such as protecting hardware, software, and data from unauthorized access and manipulation.
  4. Empower scalability to effectively manage and integrate many connected devices, provide and maintain well-tested software, even over the air (OTA) as well as guarantee trouble-free end-to-end data processing.

Success factors for trusted AIoT

Overcoming these challenges demands a holistic and lifecycle-based governance, risk, and compliance (GRC) approach. Establishing proper processes, roles and responsibilities across different groups, departments, and even companies can be difficult, but they create the basis for transparency and scalability and reduce complications.

Curious to learn more about how Artificial Intelligence of Things (AIoT) is transforming industries and the role of digital trust in its success? Download our whitepaper for an in-depth look at the impact of digital trust for companies and users, and the success factors for trusted AIoT systems.

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Hendrik Reese

Hendrik Reese

Partner, PwC Germany

Tel: +49 151 70423201

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