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Your expert for questions
Partner, Forensic Services at PwC Deutschland
Tel: +49 151 61997530
How do you react if your company finds itself in a crisis or if you are accused of non-compliance? In many organisations, resources are too scarce to quickly initiate a special internal investigation when critical developments or suspicions arise. This is where our experts at PwC come in: in situations like this, we can help you uncover and gain clarity on violations of guidelines and rules, respond correctly to the crisis and emerge stronger from it. With our range of managed services, we can assist your compliance office in setting up structures and processes to systematically detect non-compliance and develop an appropriate response to the case and crisis.
We will help you uncover compliance issues, respond correctly to crises and emerge stronger from them.
In many companies, resources are scarce – often too scarce to react correctly when compliance breaches are suspected, extraordinary incidents arise or critical developments are triggered by compliance mechanisms. This is because getting to the bottom of these cases can be very complex and time-consuming. A special investigation must be launched – and this demands case management or even crisis management.
Balancing costs and availability
Companies, especially medium-sized ones, are constrained by the need to conduct internal investigations cost-effectively. However, it is just as important to be able to rely on resources being available when they are needed – i.e. “just in time”. This balancing act – low costs on the one hand and resources available at any time on the other – poses particular challenges for small and medium-sized companies.
Skills gaps and shortages
Many companies do not have the skills needed for an intensive response to an incident or crisis. In such a situation, they need to be able to conduct an internal investigation while at the same time carrying out and coordinating forensic interviews, data analysis and background research, obtaining legal advice and communicating. The current skills shortage is making it particularly difficult for companies to recruit suitable employees.
Support during the entire lifecycle
Our experts have extensive specialist knowledge and many years of practical experience in systematically detecting non-compliance and responding appropriately to incidents. We can support you throughout the entire lifecycle of a case or crisis – from recording, documenting and evaluating incoming compliance issues, to supporting systematic management of the case or crisis and determining the potential damage to your company.
Adapting to your circumstances
Our modular approach allows you to choose a procedure tailored to your company, your area of responsibility and management, and your individual needs. We set up our modules in a targeted and practice-oriented manner so that we can respond quickly and activate the necessary resources if suspicions arise or an incident occurs.
Performance-optimised contract conditions
We can support you in reacting quickly and effectively to incoming compliance incidents, as well as with the associated case management and investigation. This requires a performance-optimised contract system tailored to your needs. On this basis we can work together in the spirit of trust. We can then quickly and directly activate our response and investigation managed services portfolio when necessary to provide you with the best possible support.
In this module, we provide support with case management and dealing with compliance incidents. The module includes initial analysis, structuring, planning, control and monitoring of a case.
How we proceed:
This module provides you with support in efficiently and discreetly clarifying reports of suspicious activity and in planning and carrying out special forensic investigations. For this, we use state-of-the-art technological solutions for e-discovery, data analysis and visualisation.
How we proceed:
This module can be used to activate a case or crisis team when an incident or crisis occurs to support those responsible for compliance. We will support you in dealing with the incident or crisis and coordinate internal and external communication. At the same time, this module offers you the option of setting up dynamic monitoring to provide an early crisis warning system.
How we proceed:
Crises usually lead to claims for damages being made by or against your company. This module therefore includes support in quantifying claims, negotiating with your insurer, or even acting as a damage quantifier during a dispute.
With our crisis-oriented, structured approach, we want to help you maximise compensation payments and minimise risks and negative effects for your company.
How we proceed:
You can concentrate on your core business and outsource time-consuming activities and projects, such as preparing compliance case responses, structuring initial responses, systematically investigating non-compliance, or managing complex cases and crises. This creates freedom for your growth agenda and your everyday business.
We give you access to a broad pool of experts and tools for forensic services, as well as appropriate crisis management throughout the lifeycle of a case or crisis.
You can permanently reduce the costs and work involved in planning and preparing for compliance incidents, and detecting and responding to them. Our managed services save you having to procure expensive new software for this area.
Digitalisation opens up enormous growth opportunities. The tools embedded in the individual modules allow us to help you use new technology profitably and fundamentally reshape the processes in your company.
Outsourcing time-consuming activities supports your company in redefining core processes and driving your transformation.
“Compliance violations are often complex and harbour a high potential for scandals. It is therefore advisable to outsource management of an incident or crisis like this to professionals.”